Terms of Service

Last Updated: February 6, 2026

1. Agreement to Terms

By accessing and using the services of Goldsboro Concrete Expert, you agree to be bound by these Terms of Service. These terms apply to all visitors, customers, and others who access or use our services. If you disagree with any part of these terms, you may not access our services.

2. Services Provided

Goldsboro Concrete Expert provides professional concrete installation, repair, and maintenance services for residential and commercial properties. All services are subject to availability, proper site conditions, and weather considerations. We reserve the right to refuse service or modify project scopes based on safety concerns or site conditions.

3. Quotes and Estimates

All quotes and estimates provided are based on information available at the time of inspection. Final pricing may vary if site conditions differ from initial assessments or if additional work is required. We will notify you of any significant changes before proceeding with work that affects the quoted price.

4. Payment Terms

Payment terms will be outlined in your service agreement. Typically, a deposit may be required to schedule work, with final payment due upon project completion. We accept various payment methods as specified in your contract. Late payments may be subject to additional fees as permitted by law.

5. Project Timeline

Project timelines are estimates based on normal working conditions. Delays may occur due to weather, material availability, unforeseen site conditions, or other factors beyond our control. We will make reasonable efforts to complete work within the estimated timeframe and keep you informed of any significant delays.

6. Customer Responsibilities

You are responsible for providing accurate site information, obtaining necessary permits (unless otherwise agreed), ensuring access to the work area, and protecting landscaping or property outside the work zone. You must notify us of any underground utilities, sprinkler systems, or other hidden features that may affect our work.

7. Warranty and Guarantees

We stand behind our workmanship and offer warranties as specified in your service agreement. Warranties cover defects in materials and workmanship but do not cover damage caused by improper use, lack of maintenance, ground settling, or acts of nature. Warranty terms vary by project type and will be clearly stated in your contract.

8. Limitation of Liability

Our liability is limited to the cost of the services provided. We are not responsible for indirect, incidental, or consequential damages arising from our services. We maintain appropriate insurance coverage for our work, and claims should be directed through proper channels as outlined in your service agreement.

9. Cancellation and Refunds

Cancellation policies are outlined in your service agreement. Deposits may be non-refundable if work has been scheduled and materials ordered. If you need to cancel or reschedule, please notify us as soon as possible. Refund eligibility depends on the project stage and costs already incurred.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

11. Governing Law

These Terms of Service are governed by the laws of the State of North Carolina. Any disputes arising from these terms or our services shall be resolved in the appropriate courts of North Carolina.

12. Contact Information

If you have questions about these Terms of Service, please contact us at: